Accessibility

Alliance Theatre strives to ensure that all performances and events are accessible to all of our patrons.

At Alliance Theatre, we believe that everyone should have the opportunity to experience the magic of theatre and we are dedicated to making that a reality for all of our patrons.

We understand that accessibility means different things to different people, so we strive to create an environment that is welcoming and accommodating to all. Our goal is to ensure that every person who visits our theatre feels valued and supported and has access to the same high-quality experience.

We know that accessibility is an ongoing process and we welcome feedback from our patrons on how we can continue to improve. We are proud of our commitment to inclusion, diversity, equity, and access and we look forward to providing a positive experience to all who visit our theatre. Thank you for choosing us as your destination for live entertainment.

If you have additional questions about accessibility needs, please contact the idea director by email daviorr.snipes@alliancetheatre.org or phone 404.733.4522 (voice), 7-1-1 (Georgia relay).

Alliance Theatre Anywhere

View our Alliance Theatre Anywhere virtual offerings.

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Assisted Listening Devices

Assistive listening devices (ALDs) can help to isolate and amplify onstage dialogue and sound effects while reducing ambient noise to assist patrons with hearing loss. ALDs are available free of charge and work in any seat in the Coca-Cola Stage. Please see the House Manager at your performance for details.

Captioned Performances

Captioned Performances are available to stream virtually two weeks after each production on Alliance Theatre Anywhere.

Elevators and Entrances

The north and south entrances to the building are accessible. All entrances to the theaters, restaurants, and gift shops are accessible. Elevators operate between the garage and Campus Level of the property. An elevator also operates within the Coca-Cola Stage house between the orchestra and balcony levels.

Parking

Designated accessible parking for vehicles bearing valid Department of Motor Vehicles (DMV) disability parking placards or license plates is available on a first-come, first-served basis. Accessible parking spaces are located on the top level of the garage, Parking Level Five. You may purchase parking through the Woodruff Arts Center box office or via the Arts Center ticketing website.

Parking is free in the Woodruff Arts Center parking garage every day for all active-duty military and veterans with a military ID, courtesy of The Home Depot.

Parking Buses or Large Shuttles

After dropping off the students, take your parking instructions from the security guards. Bus parking is on 15th Street, 16th Street, Arts Center Way or West Peachtree Street. There is no longer bus parking on Peachtree Street. Buses should not park on yellow curbs or block crosswalks.

Restroom

All public restrooms are wheelchair accessible. Companion care restrooms are located on the 2nd floor and 3rd floor restrooms.

Seating

All theaters have wheelchair- and scooter-accessible locations where patrons can remain in their wheelchairs or transfer to theater seats. Patrons who cannot or do not wish to transfer from their mobility device to a theater seat should request wheelchair-accessible locations when ordering tickets. Wheelchair-accessible seating may be purchased online, by phone, or in person.

Sensory-Friendly Programming & Resources

Programming

Meet Your Seat is an opportunity to practice the sometimes-stressful process of attending a play. At Meet Your Seat, patrons will meet with trained Alliance Theatre Staff Members and will walk through picking up tickets, scanning tickets, finding your physical seat, and go over expectations of the performance they will see. Alliance Theatre crew members and technicians will show examples of loud or bright technical elements from the production, giving patrons a chance to plan for self-regulation when they see the show.

Resources

Below are options available to patrons with sensory needs. Please see a House Manager before seating for access to these resources. An ID is required to “check out” items you take to your seat. All items are available on a first-come, first-served basis.

Designated Quiet Space
Fidget Manipulatives
Noise Reducing Headphones

Service Animals

Under the ADA, a service animal is defined as a dog or miniature horse (generally ranging in height from 24 inches to 34 inches measured to the shoulders and generally weighing between 70 and 100 pounds) that has been individually trained to do work or perform tasks for an individual with a disability. The task(s) the dog or miniature horse performs must be directly related to the person’s disability.

Staff are not allowed to request any documentation, require a demonstration of tasks, or inquire about the nature of the person’s disability.

A person with a disability cannot be asked to remove their service animal from the premises unless: (1) the service animal is out of control and the handler does not take effective action to control it or the service animal is not housebroken. When there is a legitimate reason to ask that a service animal be removed, staff must offer the person with the disability the opportunity to obtain goods or services without the animal’s presence.

Service Animal FAQs

Are comfort, companion, emotional support, or therapy animals considered service animals under the ADA?
No. These terms are used to describe animals that provide comfort just by being with a person. Because they have not been trained to perform a specific job or task, they do not qualify as service animals under the ADA.
What questions can Alliance Theatre staff ask to determine if a dog or miniature horse is a service animal?
Staff may ask only these two specific questions:
- Is the dog or miniature horse a service animal required because of a disability?
- What work or task has the dog or miniature horse been trained to perform?

Sign Language Interpretation

One signed performance will be offered for each regular season production. For signed performances, ASL interpreters are located near the stage for patrons who are deaf or hard of hearing, seated in an area of the theater that gives the best sight lines to follow the interpretation and the action on stage.