COVID-19 Policies

ENHANCED SAFETY PROCEDURES

The safety of our patrons, artists, and staff is the Alliance’s top priority. With safety in mind, the Alliance Theatre will implement the following policies for its audiences based on performance:

DREAM HOUSE  

  • All audience members will be required to wear masks while indoors at all times
  • Audience members ages 12 and older will be required to show upon arrival proof of vaccination against COVID-19 or a negative COVID-19 test taken within the 72 hours prior to the performance start time.
  • Audience members ages 11 and younger will not be required to show proof of vaccination against COVID-19 or a negative COVID-19 test.
  • Proof of vaccination or negative test result must come from the healthcare provider who administered the vaccination or test. No at-home COVID tests will be accepted.
  • In accordance with these protocols, all guests must present a photo ID such as a driver’s license or passport. For guests under 16, an ID provided for the accompanying adult will be accepted.
  • For your safety and the safety of our artists and staff, food and beverages will not be allowed inside the Coca-Cola Stage.   

DO YOU LOVE THE DARK?:

  • All audience members will be required to wear masks while indoors
  • In accordance with our mask policy, DO YOU LOVE THE DARK is recommended for children ages 2 and up. Children under 2 who cannot mask will not be admitted.
  • Audience members ages 12 and older will be required to show proof of vaccination against COVID-19 or a negative COVID-19 test taken within the 72 hours prior to the performance start time.
  • Audience members ages 11 and younger will not be required to show proof of vaccination against COVID-19 or a negative COVID-19 test.
  • In accordance with these protocols, all guests must present a photo ID such as a driver’s license or passport. For guests under 16, an ID provided for the accompanying adult will be accepted.
  • Food and beverage will not be allowed inside the Selig Black Box Theatre.
  • If your child is not old enough to wear a mask or cannot wear a mask properly, we recommend streaming the production on Alliance Theatre Anywhere.
  • Audience members will be seated in socially distanced pods in the theater.

CLASSES AND SPECIAL EVENTS:

  • All audience members will be required to wear masks while indoors.
  • Audience members ages 12 and older will be required to show proof of vaccination against COVID-19 or a negative COVID-19 test taken within the 72 hours prior to the performance start time.
  • Audience members ages 11 and younger will not be required to show proof of vaccination against COVID-19 or a negative COVID-19 test.
  • In accordance with these protocols, all guests must present a photo ID such as a driver’s license or passport. For guests under 16, an ID provided for the accompanying adult will be accepted.
  • Food and beverage (except for bottled water) will not be allowed inside the Coca-Cola Stage, Black Box Theatre, classrooms or rehearsal spaces.

ADDITIONAL INFORMATION ON PROOF OF VACCINATION AND NEGATIVE TEST REQUIREMENTS:

  • “Fully vaccinated” means the performance date you are attending must be at least 14 days after your last dose of an FDA or WHO authorized COVID-19 vaccine.
  • Proof of vaccination or negative test result must come directly from the healthcare provider that performed the vaccination or test.
  • Guests can show proof of vaccination by presenting a physical vaccination card, a photo of a physical card, or a digital confirmation of vaccination.

In addition to these policies, the Alliance will have in place the following safety measures:

  • Reduced contact – Ticket scanning will be contactless, and staff will be equipped with masks and gloves.
  • Air Circulation – The Alliance has replaced all HVAC units with HVAC ionization systems, which provide a 99.4% reduction of COVID-19 within 30 minutes. HVAC ionization is more effective than other air-cleaning methods and helps kill other types of viruses, such as the flu, and air pollutants.
  • Sanitizing – There will be enhanced and frequent cleaning of high-traffic surfaces, as well as more hand sanitizing stations across the campus

The Alliance will continue to closely monitor local, state, and federal policies regarding indoor activities and plan our safety protocols accordingly. Specific health & safety protocols are subject to change and will be clearly communicated to ticket holders in advance of their performance. Decisions regarding the vaccination policy for future productions will be made closer to those production start dates, and will be based on current conditions, consultation with health experts, and CDC guidelines.

TICKET FLEXIBILITY

In recognition of the great uncertainty created by the pandemic, we have reviewed our ticket policies to make sure we are as flexible and accommodating as possible in the event you are unable to attend a performance. The Alliance will provide flexible exchanges for all season and single ticket buyers. If you are unable to attend a performance for any reason, you will be eligible for a complimentary exchange into a future performance. Exchanges may be requested up until the performance curtain time. Ticket buyers may be asked to pay the difference in price should the replacement performance ticket price exceed that of the original ticket. To request an exchange, please call 404.733.4600, Monday through Friday, 10 AM–6 PM.

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