Emotional Intelligence

Overview

COMPELLING ACTORS ARE SMART ABOUT HOW THEY FEEL.

Everyone’s personality influences the way they communicate and how they are perceived. Understanding how we (and others) feel can guide our thinking and behavior. This awareness helps us achieve your goals through successful and healthy interactions.

 

POPULAR LEARNING EXPERIENCES

Browse Course Catalog »

 

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    A CUSTOMIZED EXPERIENCE

    Partner with Alliance​@work to design an experiential learning framework that allows participants to explore, practice and refine their knowledge and skills. Let’s create an experience together that enables your team to apply what they’ve learned to achieve job-specific goals and objectives.

     


    2_0.pngENGAGE IN RADICAL COLLABORATION

    In this learning experience, your team will learn how to increase the group’s respect for a collaborative process, a willingness to acknowledge everyone’s effort, and create spaces where people work better together.

    Outcomes: Participants will learn how to… 

    • Create a true collaborative mindset 
    • Work together to move ideas into action 
    • Contribute to collective problem solving 

    2_0.pngUSE EMOTIONAL INTELLIGENCE TO ADDRESS YOUR CLIENT’S NEEDS

    In this learning experience, your team will learn to leverage their emotional intelligence to build greater self-awareness and empathy to engage more mindfully and authentically with their clients.

    Outcomes: Participants will learn how to… 

    • Identify how the strengths and struggles of their personality styles are triggered (an adaptation of the DISC personality profiles is used, but can be substituted for other frameworks more familiar to participants) 
    • Demonstrate the different types of empathy in client interactions (cognitive, affective, and compassionate) 
    • Adapt their behavior to meet the needs of specific client interaction scenarios 

    2_0.pngBETTER IDEAS THROUGH BETTER CONVERSATIONS

    In this learning experience, your team will learn to use the Alliance​@work conversation framework to engage with complex ideas, determine compelling ways to share those ideas, and work together to refine those ideas to provoke thought and move the team to action.

    Outcomes: Participants will learn how to… 

    • Set clear objectives to have a purposeful and transparent conversation 
    • Demonstrate their curiosity by asking real, focused, and well-constructed questions 
    • Apply the six ways to keep a conversation going (standard setting, proposing, facilitating, countering, summarizing, and encouraging) 

    2_0.pngTHE POWER OF POSITIVE INFLUENCE

    In this learning experience, your team will learn how to build collaborative, lasting relationships that will change how others see them and make everyone more successful.Outcomes: Your team will learn how to: 

    • Use the five different influencing styles (Rationalizing, Asserting, Negotiating, Inspiring, Bridging) 
    • Make deliberate choices about these style(s) in different workplace scenarios 
    • Adapt their approach (while maintaining their authenticity) to positively influence the outcome of an interaction  

    Your investment in Alliance​@work goes directly back into the community, with all proceeds going to support advancing literacy in Georgia classrooms.


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