Emotional Intelligence

Overview

COMPELLING ACTORS ARE SMART ABOUT HOW THEY FEEL.

Everyone’s personality influences the way they communicate and how they are perceived. Understanding how we (and others) feel can guide our thinking and behavior. This awareness helps us achieve your goals through successful and healthy interactions.

 

POPULAR LEARNING EXPERIENCES

 

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    A CUSTOMIZED EXPERIENCE

    Partner with Alliance​@work to design an experiential learning framework that allows participants to explore, practice and refine their knowledge and skills. Let’s create an experience together that enables your team to apply what they’ve learned to achieve job-specific goals and objectives.

     


    2_0.pngENGAGE IN RADICAL COLLABORATION

    Outcomes: Participants will learn how to… 

    • Create a true collaborative mindset 
    • Work together to move ideas into action 
    • Contribute to collective problem solving 

    2_0.pngUSE YOUR EMOTIONAL INTELLIGENCE TO ADDRESS YOUR CLIENT’S NEEDS

    Outcomes: Participants will learn how to… 

    • Identify how the strengths and struggles of their personality styles are triggered (an adaptation of the DISC personality profiles is used, but can be substituted for other frameworks more familiar to participants) 
    • Demonstrate the different types of empathy in client interactions (cognitive, affective, and compassionate) 
    • Adapt their behavior to meet the needs of specific client interaction scenarios 

    2_0.pngBETTER IDEAS THROUGH BETTER CONVERSATIONS

    Outcomes: Participants will learn how to… 

    • Set clear objectives to have a purposeful and transparent conversation 
    • Demonstrate their curiosity by asking real, focused, and well-constructed questions 
    • Apply the six ways to keep a conversation going (standard setting, proposing, facilitating, countering, summarizing, and encouraging) 

    2_0.pngTHE POWER OF POSITIVE INFLUENCE

    Outcomes: Your team will learn how to: 

    • Use the five different influencing styles (Rationalizing, Asserting, Negotiating, Inspiring, Bridging) 
    • Make deliberate choices about these style(s) in different workplace scenarios 
    • Adapt their approach (while maintaining their authenticity) to positively influence the outcome of an interaction  

    Your investment in Alliance​@work goes directly back into the community, with all proceeds going to support advancing literacy in Georgia classrooms.


    SELECT CLIENTS

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